Privacy Policy

Last updated: 14 July 2026

This Privacy Notice for Visionary Mentoring Ltd (doing business as Visionary Mentoring) (‘we’, ‘us’, or ‘our’) describes how and why we might collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

  • Visit our website at https://visionarymentoring.com, or any website of ours that links to this Privacy Notice;
  • Use our mentoring services for schools, basketball clubs and individuals;
  • Engage with us in other related ways, such as events or partnerships.

Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@visionarymentoring.com.


Table of contents

 
 
 

1. What information do we collect?

 

In short: We collect the personal information that you provide to us, and some technical information automatically when you visit our website.

Information you provide. We collect personal information that you voluntarily provide when you express an interest in our Services or contact us. This is limited to your name and email address. We do not collect or process sensitive personal information, such as your racial or ethnic origin, health, religious beliefs, or sexual orientation. Any information you provide must be true, complete, and accurate, and you must let us know of any changes.

Information collected automatically. When you visit our website, we automatically collect certain information that does not reveal your identity, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our website. This is used to maintain the security and operation of our website, and for internal analytics and reporting. Some of it is collected through cookies and similar technologies (see our Cookie Policy).

Information about the young people we mentor. When we deliver mentoring, we also process limited personal information about the young people taking part, such as their name and information needed to run and safeguard the programme. For school and basketball club programmes, we do this under an agreement with the organisation, which obtains the necessary parental consent. For one-to-one mentoring arranged directly with a family, we obtain that consent from the parent or guardian. Photographs and video are only ever used with separate written consent. We handle all of this information under UK GDPR and the Data Protection Act 2018, in line with our safeguarding approach.


2. How do we process your information?

 

In short: We process your information to provide and improve our Services, to communicate with you, for security, and to comply with the law. We may also process it for other purposes with your consent.

  • To respond to enquiries and provide support for the Services you request.
  • To send administrative information, such as changes to our terms and policies.
  • To understand how our Services are used, so we can improve them.
  • To protect an individual’s vital interests, such as to prevent harm.
 

3. What legal bases do we rely on?

 

In short: We only process your personal information when we have a valid legal reason to do so under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

The UK GDPR and the Data Protection Act 2018 require us to explain the valid legal bases we rely on. We may rely on the following:

  • Consent. Where you have given us permission to use your information for a specific purpose. You can withdraw your consent at any time.
  • Performance of a contract. Where processing is necessary to fulfil our contractual obligations to you, or at your request before entering into a contract.
  • Legitimate interests. Where reasonably necessary for our legitimate business interests, such as improving our Services, provided these do not override your rights and freedoms.
  • Legal obligations. Where necessary to comply with our legal obligations, such as cooperating with law enforcement or a regulator.
  • Vital interests. Where necessary to protect the safety of any person.
 

4. When and with whom do we share your information?

 

In short: We may share information in specific situations, with specific categories of third parties.

Service providers. We may share your data with third-party vendors and service providers who perform services for us and need access to do that work, for example data analytics, data storage, website hosting, and communication tools. We have contracts in place requiring them to protect your information and to use it only as we instruct. They may not share it with anyone other than us.

Business transfers. We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or part of our business.


5. Do we use cookies and tracking technologies?

 

In short: We use cookies and similar technologies to run our website and understand how it is used.

We use cookies and similar technologies (such as web beacons and pixels) to keep our website secure, remember your preferences, and understand how it is used. We also use Google Analytics to analyse use of our Services. You can opt out of being tracked by Google Analytics at https://tools.google.com/dlpage/gaoptout. For full detail on the cookies we use and how to manage them, see our Cookie Policy.


6. How long do we keep your information?

 

In short: We keep your information only as long as necessary, unless the law requires longer.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Notice, unless a longer period is required or permitted by law (such as tax or accounting requirements). When we no longer need it, we will delete or anonymise it, or, if that is not possible, securely store it and isolate it from further processing until deletion is possible.


7. How do we keep your information safe?

 

In short: We use appropriate organisational and technical measures to protect your information.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Transmission of personal information to and from our Services is at your own risk.


8. What are your privacy rights?

 

In short: Under UK data protection law you have rights including access, correction, deletion, and the right to object to or restrict processing.

In the UK, you have certain rights under applicable data protection laws. These may include the right to: request access to and a copy of your personal information; request its correction or erasure; restrict its processing; data portability; and object to its processing. You can exercise these rights by contacting us using the details below.

Withdrawing your consent. Where we rely on your consent, you can withdraw it at any time by contacting us. This will not affect the lawfulness of any processing carried out before you withdraw.

If you believe we are unlawfully processing your personal information, you have the right to complain to the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.


9. Do we make updates to this notice?

 

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised date at the top of this page. If we make material changes, we may notify you either by posting a notice or by contacting you directly. We encourage you to review this Privacy Notice regularly.


10. How can you contact us about this notice?

 

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Rotimi Keshinro, by email at rotimi.keshinro@visionarymentoring.com, or by post at:

Visionary Mentoring Ltd
Data Protection Officer
128 City Road
London, United Kingdom
EC1V 2NX


11. How can you review, update, or delete the data we collect?

 

You have the right to request access to the personal information we collect from you, details about how we have processed it, to correct inaccuracies, or to delete it. You may also withdraw your consent to our processing at any time. These rights may be limited in some circumstances by applicable law. To make a request, please contact us at info@visionarymentoring.com.